Make sure you select the appropriate installation file. Usually you can right-click the antivirus icon in the system section ( system tray) and select " Disable’. Turn off the antivirus program while installing. This triggered a problem with the installation process. Antivirus programs can report iTunes files as malicious. This process may take a while if Windows hasn't been updating for a while. Click " Install updates"to install any available updates.The computer must be connected to the internet. Click the "button Check for updates"to search for updates.Choose " Windows UpdateFrom the search results list. Click the "Start" menu and type "windows update".Use Windows Update to check for and install available updates: If your operating system hasn't been updated, you won't be able to install iTunes smoothly.
Remove the following programs if they are still installed: Open the Control Panel and select " Uninstall a program"or" Programs and Features". However, music or content purchases will not be deleted. You will need to remove all components before trying to reinstall the program. If the installation fails, there may still be some iTunes components installed. Part 2 of 2: Troubleshooting Installation Features User Account Control may ask you several times to allow the installation process. I need to get it synced to my desktop PC becuase i have over 1000 songs and over 20 movies on my itunes.Follow the prompts to install iTunes. Same again itunes carn't recognise it at all. So yesterday mum and I decided to try and download itunes on my mums work laptop as a last resort since it won't work on my Desktop Pc.ĭownloaded the lastest iTunes from apple then synced the iphone, IT picked it up instantly (at this time the iphone haden't been activated but it has now thanks to my mums laptop.)I just ran through the procedures then, tried to sync it to my Desktop Pc. The next test :iPhone/iPod Touch sync testsĪLL the other diagnostic tests i did showed all GREEN just these two are RED,which i am now? I ran a diagnostics test on itunes to find that under Ports:it says "NO iPhone or iPod found" If i go onto My Computer the actual PC itself picks it up but itunes won't. I did this 3 complete times, and still itunes won't recognise the iphone even with the lastest itunes. Waited 24 hours then tried to sync the iphone to my windows vista Pc with itunes all loaded up, but itunes wouldn't recognise the iphone at all.I have spoken to o2 4 times and apple tech twice for 2hours each, doing complete removal of all apple/itunes related stuff then reinstalled itunes. I brought a 32gb iphone 3 days ago from the carphonewarehouse and the guy said in the store O2 will activate the phone within the next 24hours.
0 kommentar(er)
